Customize
communication with buyers your online store

using a delivery control platform

We conducted more than 1000+ experiments and spent 7 years to create the perfect delivery information for you.

Experimenting with texts

In one of the experiments, we managed to raise the ransom by 1%, adding 1 word to the text of the notification! Experiment, see what works for you.

Filter too much

Delivery services have many erroneous and garbage statuses. We know which notifications are really important for recipients.

Choose sender name

We set up for SMS, social networks and instant messengers. The name affects the visibility, readability and, as a result, customer loyalty and redemption of your items.

Choose phone number

We know when and from which number to call, so that the client picks up the phone, from local or from mobile.

Set frequency

We select when to notify the client: the entire delivery period or only during storage of the parcel at the point of issue. We increase the intensity when the shelf life is drawing to a close.

We send on time

We take into account when sending notifications the local time of the client and weekends.

We use cascading
notifications

We start with one notification in the priority communication channel. We send the following only if the first message remains unread.

Check different
timbre of voice

We test the floor and timbre of a robotic voice: gentle or strict female, brutal or soft male, etc.

All this - based on an ambulance

The — package buyback probability is calculated automatically. With it, we segment the audience.